In the United Kingdom
The Public counters will be closed from 4:00pm on Wednesday 23 December 2020, and will reopen on Thursday 7 January 2021. During this time a Call Out service is available by appointment; please contact us for further information. The Contact Centre will be open on 29, 30 and 31 December from 8:30am to 5:00pm for urgent enquiries only.
The London office is closed from 5 November.
All passports that are applied for from the London office will be sent from our New Zealand office.
For urgent enquiries, call us between 10am-2pm, Monday to Friday.
For urgent and non-urgent passports, apply online.
Looking for something?
You can search our website to find the information you need, a good place to start is the search bar above.
Commonly asked questions
Phone: +44 (20) 7968 2730
Monday to Friday 10:00am - 2:00pm
(excluding public holidays)
Send paper applications to the New Zealand office, or apply for your passport online.
New Zealand Passport office
Department of Internal Affairs
PO Box 1568
Please do not send cash in the post