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Notice

Our online passport service will be unavailable on Saturday 14 June 2025 from 7:00 am to 11:59 pm (NZST) due to system updates. Please save your application and log off before 7:00 am on 14 June.

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Contact us

  • In New Zealand
  • In Australia
  • In the United Kingdom
  • In any other country
  • Send us an email

In the United Kingdom

You can apply for your passport or check your application status online. You can contact us by email and phone.

Apply for your passport

Continue or check your online application

Send us an email

Have a question about your application? Provide as much detail as possible, and our team will get back to you.

london@dia.govt.nz

Call us

Phone: +44 (20) 7968 2730

For urgent enquiries, call us between 10am and 2pm, Monday to Friday.

London office

The London office is open only by appointment and for certain circumstances. Please call us using the number above.

This office cannot accept applications delivered in person. Please post or courier applications to the postal address.

Post or courier your application

New Zealand Passport Office
1 Pall Mall East
London SW1Y 5AU
United Kingdom

Do not send cash in the post.

Passport email and text updates

You may receive email or text updates about your application from Internal Affairs. Only click on trusted links to govt.nz websites.

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Last Updated

Page last updated: 24 April 2025

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