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Our online passport service will be unavailable on Saturday 14 June 2025 from 7:00 am to 11:59 pm (NZST) due to system updates. Please save your application and log off before 7:00 am on 14 June.

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Contact us

  • In New Zealand
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  • Send us an email

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In New Zealand

You can apply for your passport or check your application status online. You can contact us by email, phone, or book an appointment to see us in person.

In Australia

You can apply for your passport or check your application status online. You can contact us by email, phone, or book an appointment to see us in person.

In the United Kingdom

You can apply for your passport or check your application status online. You can contact us by email and phone.

In any other country

Find your nearest New Zealand Embassy, High Commission or Consulate office.

Send us an email

Need advice or have a question about your current application? Give us as much information as you can and our customer service team will contact you.

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Last Updated

Page last updated: 01 January 2024

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