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Notice

From 2 May 2025, passport and travel document fees have changed. See the Department of Internal Affairs media release for details.

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Contact us

  • In New Zealand
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  • Send us an email

In any other country

Find your nearest New Zealand Embassy, High Commission or Consulate office.

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Common questions

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How long will my passport take? See Passport timeframes

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Contact centre hours: 9am to 5.30pm, Monday to Friday (excluding public holidays)

Freephone: 0800 22 50 50 (NZ only)

Phone: +64 (4) 463 9360 (outside NZ)

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If you have a general query or a question about a current passport application, send us an email using the enquiry form.

Post or courier your application

New Zealand Passport OfficeDepartment of Internal AffairsPO Box 1568 Wellington 6140

Do not send cash in the post.

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Last Updated

Page last updated: 01 January 2024

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