In New Zealand
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Commonly asked questions:
How can I renew my New Zealand passport?
How can I get an acceptable passport photo?
How long will my passport take?
I need to travel urgently, what do I do?
Our office locations:
Auckland Office
Our office locations:
Department of Internal Affairs
Level 6, AA Building
99 Albert Street
Auckland 1010
Opening hours: Monday to Friday 9:00am to 4:00pm (excluding public holidays)
- Wheelchair accessible
- Language Line available
- Public transport nearby
- Parking nearby
Manukau Office
Our office locations:
Department of Internal Affairs
7 Ronwood Avenue
Manukau City 2104
Opening hours: Monday to Friday 9:00am to 4:00pm (excluding public holidays)
- Wheelchair accessible
- Language Line available
- Public transport nearby
- Parking nearby – The nearest parking building is Ronwood Ave car park, Corner Ronwood and Davies Avenues
- Limited parking onsite - Our parking spaces are labelled, “DIA”
Wellington Office
Our office locations:
Department of Internal Affairs
Archives New Zealand
10 Mulgrave Street
Wellington 6011
Opening hours: Monday to Friday 9:00am to 4:00pm (excluding public holidays)
- Wheelchair accessible
- Language Line available
- Public transport nearby
- Parking nearby
Christchurch Office
Our office locations:
Department of Internal Affairs
Level 1, BNZ Centre
120 Hereford Street
Christchurch 8011
Opening hours: Monday to Friday 9:00am to 4:00pm (excluding public holidays)
- Wheelchair accessible
- Language Line available
- Public transport nearby
- Parking nearby
Call us:
Free phone: 0800 22 50 50 (NZ only)
Phone: +64 (4) 463 9360
Fax: +64 (4) 382 3410
Contact Centre hours
8:00am - 10:00pm Monday to Friday
9:00am - 2:00pm Saturday (excluding public holidays)
Email us:
Online email enquiry form if you have an enquiry about a current passport application or a general enquiry.
Post or courier to:
New Zealand Passport office
Department of Internal Affairs
PO Box 1568
Wellington 6140
Please do not send cash in the post
Last Updated
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