The Online Passport Service and Online Photo Checker will be unavailable between 10:00pm Saturday 29th June and 2:00pm Sunday 30th June NZST due to planned system maintenance. You may want to check back from time to time as you may be able to access the website earlier. We apologise for any inconvenience this may cause.
In New Zealand
Looking for something?
You can search our website to find the information you need, a good place to start is the search bar above.
Commonly asked questions:
How can I renew my New Zealand passport?
How can I get an acceptable passport photo?
How long will my passport take?
I need to travel urgently, what do I do?
Our office locations:
Auckland Office
Our office locations:
Department of Internal Affairs
Level 6, AA Building
99 Albert Street
Auckland 1010
Opening hours: Monday to Friday 9:00am to 4:00pm (excluding public holidays)
- Wheelchair accessible
- Language Line available
- Public transport nearby
- Parking nearby
Manukau Office
Our office locations:
Department of Internal Affairs
7 Ronwood Avenue
Manukau City 2104
Opening hours: Monday to Friday 9:00am to 4:00pm (excluding public holidays)
- Wheelchair accessible
- Language Line available
- Public transport nearby
- Parking nearby – The nearest parking building is Ronwood Ave car park, Corner Ronwood and Davies Avenues
- Limited parking onsite - Our parking spaces are labelled, “DIA”
Wellington Office
Our office locations:
Department of Internal Affairs
Archives New Zealand
10 Mulgrave Street
Wellington 6011
Opening hours: Monday to Friday 9:00am to 4:00pm (excluding public holidays)
- Wheelchair accessible
- Language Line available
- Public transport nearby
- Parking nearby
Christchurch Office
Our office locations:
Department of Internal Affairs
Level 1, BNZ Centre
120 Hereford Street
Christchurch 8011
Opening hours: Monday to Friday 9:00am to 4:00pm (excluding public holidays)
- Wheelchair accessible
- Language Line available
- Public transport nearby
- Parking nearby
Call us:
Free phone: 0800 22 50 50 (NZ only)
Phone: +64 (4) 463 9360
Fax: +64 (4) 382 3410
Contact Centre hours
8:00am - 10:00pm Monday to Friday
9:00am - 2:00pm Saturday (excluding public holidays)
Email us:
Online email enquiry form if you have an enquiry about a current passport application or a general enquiry.
Post or courier to:
New Zealand Passport office
Department of Internal Affairs
PO Box 1568
Wellington 6140
Please do not send cash in the post
Last Updated
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