COVID-19 update: We are currently experiencing delays processing passports due to reduced staff on site. We apologise and will process your application as soon as possible. Our Wellington and Christchurch counters are open for appointments. Our Auckland and Manukau counters remain closed. For urgent and non-urgent passports, apply online.
The Online Passport Service and Online Photo Checker will be unavailable between 10:00pm Saturday 30 October and 2:30pm Sunday 31 October (NZDT) due to planned system maintenance. You may want to check back from time to time as you may be able to access the website earlier. We apologise for any inconvenience this may cause.