passports.govt.nz

New Zealand passports | Uruwhenua Aotearoa

The Department of Internal Affairs | Te Tari Taiwhenua

To navigate using your keyboard: [TAB] to jump past the slider, [ARROW KEYS] to move left and right, [ENTER] to follow a link.

Need to renew your passport?

The easiest way to renew your New Zealand passport is to apply online, you won't need to print off forms, mail us anything or visit a Passport office.

Find out how to renew your passport online

Picture of an apply button

Choose the right application form.

There's now a different form for adult renewals, new adult passports, and a form for children under 16 years.

Find out which form you need to use

Picture of New Zealand Passport application forms

Plans changed? Need to travel in a hurry? Family emergency?

Upgrade to an urgent application to get your passport within 3 working days. If it's a family emergency, contact us, we will do our best to help you.

"Kia ora, how can we help?"

A women speaking on the telephone, she looks like she has a lot on her mind

Applying for a new passport? Don't end up red faced.

To help make passports secure your photos must show your face clearly. If your photos aren't right, your application will be delayed.

Check your photos before you apply

Example passport photos overstamped with the message 'Avoid delays, check your photos'

Off to Australia? Save time with SmartGate.

If you have an e-passport you can use the express immigration and customs lines at Sydney, Melbourne and Brisbane international airports.

Learn more about SmartGate

A traveller stands in front of the SmartGate waiting for the camera to verify her identity and open the gate.

Important Passport Information

Passport Office Christmas Hours

The Passport Office will be closed from 5:00pm on the 24th of December, and will reopen on the 3rd of January. During this time a Call Out service is available by appointment, please contact us for further information. The Contact Centre will be open the 27th 30th and 31st of December from 8:30am to 5:00pm for urgent enquiries only.

 

Processing of applications between 24 December and 3rd January

All applications currently being processed will cease processing at 5:00pm the 24th December and will continue processing on the 3rd January, if you require your passport during this time, please contact us. All applications received during this time will start processing on 3rd January.

 

Passport Fee changes and the Online Renewal Service

From 2 November 2012, the passport fees for adult applicants will reduce and eligible adult applicants will have the choice to renew their passport online.

Read about the new fees and online passport renewal service.

 

Five year passports - some important information

New Zealand passports are valid for five years. (11/1/2013)

Fees, processing and delivery times

Processing times only start once we have a complete and accurate application. You can also apply in either Australia or the United Kingdom. International courier fees may also be charged when you submit your form.

Find out how much your passport will cost

Saved an incomplete online application?

If you've started filling out the form to renew your adult passport and saved an incomplete form you have 7 days to finish your application.

Log on to complete your application