Our online passport service will be unavailable on Saturday 14 June 2025 from 7:00 am to 11:59 pm (NZST) due to system updates. Please save your application and log off before 7:00 am on 14 June.
Fill out this form if:
If you want to replace your passport straight away, apply for a new passport. Your passport will be cancelled as part of your application for a new one. You do not need to declare it lost, stolen, damaged, or involved in a data breach or scam separately. Apply for your passport
Provide information about the passport you are reporting.
This means extra security checks will be done if your passport details appear on a passport, citizenship, or RealMe Verified Identity application. You can continue to use your passport for travel up until the expiry date.
Enter the address or approximate location where the incident occurred.
If your passport is still valid, you need to provide a police report.
Upload a copy of the police report.
Drag and drop your file, or
A file upload should not exceed 10MB in size, .pdf, .png and .jpeg file types are supported.
This section must be read and completed by the person completing the report.