Passport processing is taking longer than usual. Please allow up to 6 weeks plus delivery for a standard passport. If you need it sooner, consider using our urgent service. We’re sorry for any inconvenience this may cause.
The online service will be unavailable from 10pm on Saturday 27 July to 5pm on Sunday 28 July (NZST) while we complete a planned system upgrade. You will be unable to apply for a passport during this time.