In New Zealand
COVID-19 and walk-in services
Our public counters are closed from 4pm, 25 March.
For urgent enquiries, please call the contact centre.
For urgent and non-urgent passports, please apply online. If you cannot apply online, send paper applications by courier or post.
Apply for your passport online
Looking for something?
You can search our website to find the information you need, a good place to start is the search bar above.
Commonly asked questions:
How can I renew my New Zealand passport?
How can I get an acceptable passport photo?
How long will my passport take?
I need to travel urgently, what do I do?
Our office locations:
Auckland Office
Our office locations:
Our public counters are closed from 4pm, 25 March. For urgent enquiries, please call us. For urgent and non-urgent passports, apply online or post applications.
Department of Internal Affairs
Carlaw Park
Ground Level
12-14 Nicholls Lane
Building 2
Parnell
Auckland 1052
- Wheelchair accessible
- Language Line available
- Public transport nearby
- Parking nearby
Manukau Office
Our office locations:
Our public counters are closed from 4pm, 25 March. For urgent enquiries, please call us. For urgent and non-urgent passports, apply online or post applications.
Department of Internal Affairs
7 Ronwood Avenue
Manukau City 2104
- Wheelchair accessible
- Language Line available
- Public transport nearby
- Parking nearby – The nearest parking building is Ronwood Ave car park, Corner Ronwood and Davies Avenues
- Limited parking onsite - Our parking spaces are labelled, “DIA”
Wellington Office
Our office locations:
Our public counters are closed from 4pm, 25 March. For urgent enquiries, please call us. For urgent and non-urgent passports, apply online or post applications.
Christchurch Office
Our office locations:
Our public counters are closed from 4pm, 25 March. For urgent enquiries, please call us. For urgent and non-urgent passports, apply online or post applications.
Department of Internal Affairs
Level 1, BNZ Centre
120 Hereford Street
Christchurch 8011
- Wheelchair accessible
- Language Line available
- Public transport nearby
- Parking nearby
Call us:
The contact centre is available for urgent enquiries only between the hours of 9am–5:30pm, Monday to Friday.
Free phone: 0800 22 50 50 (NZ only)
Phone: +64 (4) 462 0650
Email us:
Use the online email enquiry form if you have a general enquiry or an enquiry about a current passport application.
Post or courier to:
New Zealand Passport office
Department of Internal Affairs
PO Box 1568
Wellington 6140
Please do not send cash in the post
Last Updated
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