In New Zealand
The Public Counters will be closed from 4:00pm on Friday 20 December, and will reopen on Friday 3 January. During this time a Call Out service is available by appointment; please contact us for further information. The Contact Centre will be open on 27, 30 and 31 December from 8:30am to 5:00pm for urgent enquiries only.
Apply for your passport online
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You can search our website to find the information you need, a good place to start is the search bar above.
Commonly asked questions:
How can I renew my New Zealand passport?
How can I get an acceptable passport photo?
How long will my passport take?
I need to travel urgently, what do I do?
Our office locations:
Auckland Office
Our office locations:
Department of Internal Affairs
Carlaw Park
Ground Level
12-14 Nicholls Lane
Building 2
Parnell
Auckland 1052
Opening hours: Monday to Friday 9:00am to 4:00pm (excluding public holidays)
- Wheelchair accessible
- Language Line available
- Public transport nearby
- Parking nearby
Manukau Office
Our office locations:
Department of Internal Affairs
7 Ronwood Avenue
Manukau City 2104
Opening hours: Monday to Friday 9:00am to 4:00pm (excluding public holidays)
- Wheelchair accessible
- Language Line available
- Public transport nearby
- Parking nearby – The nearest parking building is Ronwood Ave car park, Corner Ronwood and Davies Avenues
- Limited parking onsite - Our parking spaces are labelled, “DIA”
Wellington Office
Our office locations:
Department of Internal Affairs
Archives New Zealand
10 Mulgrave Street
Wellington 6011
Opening hours: Monday to Friday 9:00am to 4:00pm (excluding public holidays)
- Wheelchair accessible
- Language Line available
- Public transport nearby
- Parking nearby
Christchurch Office
Our office locations:
The Christchurch Office will be closed on Friday 15th November for Canterbury Anniversary Day. During this time a Passport Call Out service is available by appointment, please contact us for further information. Our Christchurch Office will reopen with full services on Monday 18th November.
Department of Internal Affairs
Level 1, BNZ Centre
120 Hereford Street
Christchurch 8011
Opening hours: Monday to Friday 9:00am to 4:00pm (excluding public holidays)
- Wheelchair accessible
- Language Line available
- Public transport nearby
- Parking nearby
Call us:
Free phone: 0800 22 50 50 (NZ only)
Phone: +64 (4) 462 0650
Fax: +64 (4) 382 3410
Contact Centre hours
8:00am - 10:00pm Monday to Friday
9:00am - 2:00pm Saturday (excluding public holidays)
Email us:
Online email enquiry form if you have an enquiry about a current passport application or a general enquiry.
Post or courier to:
New Zealand Passport office
Department of Internal Affairs
PO Box 1568
Wellington 6140
Please do not send cash in the post
Last Updated
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