What you need to renew or apply for a passport
What you need to renew or apply for a passport
Here’s what you need to renew or apply for a passport.
Already started your online application? You can continue your saved application here
Renew my passport
You must have had a passport before and be 16 years or older. You need:
- previous passport details: your name, passport number, who issued the passport
- digital photo - taken in the last 6 months, in colour, as a .JPG or .JPEG file
- referee details: their passport number, name, phone number and email address (optional), date of birth
- credit card or debit card or prezzi card. No eftpos, Paypal, electronic bank transfer. A standard adult passport costs $191.
You can apply to renew your children’s passports online at the same time as you renew your own. This means you can submit and pay for the applications altogether as a family group. To renew your children’s passports you must be their parent or legal guardian.
You will need to complete your adult application first, and then add the applications for your children. Only one adult can be part of the family group. Each application will be given its own reference number, which can be used to log into the group application.
First adult passport
If you’re a New Zealand citizen and you’ve never had a New Zealand passport (even as child) and are 16 years or older, you can apply online or via paper.
To apply online you need a RealMe verified account in the same name you want in your passport. This is not the same as a RealMe login.
Set up a RealMe verified identity
You also need:
referee details - their passport number, name, phone number, email address (optional), date of birth
a digital photo - taken in the last 6 months, in colour, as a .JPG or .JPEG file
credit card or debit card or prezzi card - no eftpos, Paypal, electronic bank transfer. A standard adult passport costs $191.
If you are eligible to apply online for your first passport, you can choose to renew your children’s passports at the same time. This means you can submit and pay for the applications as a family group. To renew your children’s passports you must be their parent or legal guardian.
You will need to complete your Adult Verified application first, and then add the applications for your children. Only one adult can be part of the family group. Each application will be given its own reference number, which can be used to log into the group application.
If you don’t have a RealMe verified account, you can complete our online editable PDF form, print and send to us. You also need a recent photo that meets our requirements.
Child passport
You can renew a child's passport online. You must be the child’s parent or legal guardian.
Find out who can be a legal guardian
You can apply to renew your children’s passports at the same time, as an addition to your own Adult Renewal, Adult Verified application, or on their own. This means you can submit and pay for the applications as a family group.
If submitting an adult application you will need to complete that first; if you start with a child you will only be able to add more children. Only one adult application can be part of the family group. Each application will be given its own reference number, which can be used to log into the group application.
To renew a child's passport online you need:
previous passport details - child’s name, passport number, who issued the passport
a digital photo - taken in the last 6 months, in colour, as a .JPG or .JPEG file.
referee details - their passport number, name, phone number, email address (optional), date of birth
Credit card or debit card or prezzi card - no eftpos, Paypal, electronic bank transfer. A standard child passport costs $111.
If your child has never had a passport you need to complete our editable PDF form, print and send it to us. You also need a recent photo of your child that meets our requirements.
Apply online
Faster and easier online
It takes 15 minutes or less. You don’t need documents or your referee to sign forms. And there’s no need to visit our offices or pay for postage.
Your answers are checked as you go, so there’s less chance we will need to clarify anything. This means you get your passport quicker.
You can save and come back to your application within 7 days.
Changing the name in my passport
If you’ve changed your name and want this new name in your passport you can apply to renew your passport online. That's as long as the name change took place in New Zealand. You need to tell us:
the date of the name change
your previous name and your new name
the reason for the name change.
You also need:
a digital photo - taken in the last 6 months, in colour, as a .JPG or .JPEG file
referee details - their passport number, name, phone number, email address (optional), date of birth
credit card or debit card or prezzi card - no eftpos, Paypal, electronic bank transfer. A standard adult passport costs $191.
Find out more about changing your name
Changing your RealMe verified account name
The name you use in your passport needs to match your RealMe verified account if you want to apply for your first adult passport online.
Change your RealMe verified account name
Name change Outside New Zealand
If your name change took place overseas you need to complete our editable PDF form, print and send it to us. You also need a recent photo that meets our requirements
Replace a lost, stolen or damaged passport
Almost everyone can replace their passport online from anywhere in the world. You need to tell us:
your passport number - call us to get this if you don’t have it. Phone 0800 225 050 or 00 64 (4) 463 9360 if overseas
when (approximate date) it was lost, damaged, stolen
where - city and country
what happened briefly.
You also need:
a digital photo - taken in the last 6 months, in colour, as a .JPG or .JPEG file
referee details - their passport number, name, phone number, email address (optional), date of birth
credit card or debit card or prezzi card. No eftpos, Paypal, electronic bank transfer. A standard adult passport costs NZ$191.
Paper applications
If you can’t apply online you can complete one of our online editable PDFs. You need to print this and send it to us with a recent photograph that meets our requirements.
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