What you need to renew or apply for a passport
What you need to renew or apply for a passport
Here’s what you need for your application.
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Renew my passport
You must have had a passport before and be 16 years or older.
You need:
- your previous passport details – your name, passport number, who issued the passport
- a digital photo – taken in the last 6 months, in colour, as a .JPG or .JPEG file
- referee details – their passport number, name, phone number and email address (optional), date of birth
- a credit, debit or Prezzy card. A standard adult passport costs $191.
You can renew your children’s passports online at the same time as you renew your own. This means you can submit and pay for the applications altogether as a family group. To renew your children’s passports you must be their parent or legal guardian.
You need to complete the adult application first and then add applications for your children. Only 1 adult can be part of the family group. Each application will be given its own reference number, which can be used to log in to the group application.
First adult passport
If you’re a New Zealand citizen aged 16 years or over, and you’ve never had a New Zealand passport before (even as child), you can apply for your first adult passport online.
You need a RealMe verified account in the same name you want in your passport. This is not the same as a RealMe login.
Set up a RealMe verified identity
You also need:
referee details – their passport number, name, phone number, email address (optional), date of birth
a digital photo – taken in the last 6 months, in colour, as a .JPG or .JPEG file
a credit, debit or Prezzy card. A standard adult passport costs $191.
You can renew your children’s passports online at the same time as you apply for your own. This means you can submit and pay for the applications as a family group. To renew your children’s passports you must be their parent or legal guardian.
You need to complete the adult application first and then add applications for your children. Only 1 adult can be part of the family group. Each application will be given its own reference number, which can be used to log in to the group application.
Child passport
You can renew a child's passport online. You must be the child’s parent or legal guardian.
Find out who can be a legal guardian
To renew a child's passport online you need:
their previous passport details – child's name, passport number, who issued the passport
a digital photo – taken in the last 6 months, in colour, as a .JPG or .JPEG file.
referee details – their passport number, name, phone number, email address (optional), date of birth
a credit, debit or Prezzy card. A standard child passport costs $111.
You can renew your children’s passports online at the same time as you apply for your own. This means you can submit and pay for the applications altogether as a family group.
You need to complete the adult application first and then add applications for your children. Only 1 adult can be part of the family group. Each application will be given its own reference number, which can be used to log in to the group application.
If your child has never had a passport before you need to complete our editable PDF form, print and send it to us. You also need a recent photo of your child that meets our requirements.
Changing the name in my passport
If you’ve changed your name and you want your new name in your passport, you can renew your passport online. That's as long as the name change took place in New Zealand. You need to tell us:
the date of the name change
your previous name and your new name
the reason for the name change.
You also need:
a digital photo – taken in the last 6 months, in colour, as a .JPG or .JPEG file
referee details – their passport number, name, phone number, email address (optional), date of birth
a credit, debit or Prezzy card. A standard adult passport costs $191.
Find out more about changing your name
Changing your RealMe verified account name
The name you use in your passport needs to match your RealMe verified account if you want to apply for your first adult passport online.
Change your RealMe verified account name
Name change outside New Zealand
If your name change took place overseas you need to complete our editable PDF form, print and send it to us. You also need a recent photo that meets our requirements.
Replace a lost, stolen or damaged passport
Almost everyone can replace their passport online from anywhere in the world. You need to tell us:
your passport number – call us to get this if you don’t have it. Phone 0800 225 050 or 00 64 (4) 463 9360 if you are overseas
when (approximate date) it was lost, damaged, stolen
where – city and country
what happened briefly.
You also need:
a digital photo – taken in the last 6 months, in colour, as a .JPG or .JPEG file
referee details – their passport number, name, phone number, email address (optional), date of birth
credit, debit or Prezzy card. A standard adult passport costs NZ$191.
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