What you need to renew or apply for a passport

You must have had a passport before and be 16 years or older. You need:

• previous passport details: your name, passport number, date of issue, who issued the passport
• digital photo - taken in the last 6 months, in colour, as a .JPG or .JPEG file. Find out more information on Passport photos
• referee details: their passport number, name, phone number and email address (optional), date of birth
• credit card or debit card or prezzi card. No eftpos, Paypal, electronic bank transfer. A standard adult passport costs $180.

Start the application process

If you’re a New Zealand citizen and you’ve never had a New Zealand passport (even as child) and are 16 years or older, you can apply online or via paper.

To apply online you need a RealMe verified account in the same name you want in your passport. This is not the same as a RealMe login.

Set up a RealMe verified identity (This may take several days)

You also need:

• the mobile phone associated with your RealMe verified identity

• a digital photo - taken in the last 6 months, in colour, as a .JPG or .JPEG file. Find out more information on Passport photos
• credit card or debit card or prezzi card - no eftpos, Paypal, or electronic bank transfer.  A standard adult passport costs $180.

Start the application process

Alternatively, if you don’t have a RealMe verified account, you can complete our editable PDF form, print it and send it to us. You also need a recent photo that meets our requirements.

New adult passport application (PDF 1.8MB)

You can renew a child's passport online. You must be the child’s parent or legal guardian.

Find out who can be a legal guardian

To renew a child's passport online you need:

• previous passport details - child’s name, passport number, date of issue, who issued the passport

• a digital photo - taken in the last  6 months, in colour, as a .JPG or .JPEG file. Find out more information on Passport photos

• referee details - their passport number, name, phone number, email address (optional), date of birth

• Credit card or debit card or prezzi card - no eftpos, Paypal, electronic bank transfer. A  standard child passport costs $105.

Start the application process

If your child has never had a passport you need to complete our editable PDF form, print and send it to us. You also need a recent photo of your child that meets our requirements.

Child passport application (PDF 2MB)

Faster and easier online

It takes 15 minutes or less. You don’t need documents or your referee to sign forms. And there’s no need to visit our offices or pay for postage.  

Your answers are checked as you go, so there’s less chance we will need to clarify anything. This means you get your passport quicker.  

You can save and come back to your application within 7 days.

Start the application process

If you’ve changed your name and want this new name in your passport you can apply to renew your passport online. That's as long as the name change took place in New Zealand. You need to tell us:

• the date of the name change

• your previous name and your new name

• the reason for the name change.

You also need:

• a digital photo - taken in the last  6 months, in colour, as a .JPG or .JPEG file

• referee details - their passport number, name, phone number, email address (optional), date of birth

• credit card or debit card or prezzi card - no eftpos, Paypal, electronic bank transfer. A standard adult passport costs $180.

Start the application process

Find out more about changing your name 

Changing your RealMe verified account name

The name you use in your passport needs to match your RealMe verified account if you want to apply for your first adult passport online. 

Change your RealMe verified account name 

Name change Outside New Zealand

If your name change took place overseas you need to complete our editable PDF form, print and send it to us. You also need a recent photo that meets our requirements

Adult new passport application (PDF 1.8MB)

Almost everyone can replace their passport online from anywhere in the world. You need to tell us:

• your passport number - call us to get this if you don’t have it. Phone 0800 225 050 or 00 64 (4) 463 9360 if overseas

• when (approximate date) it was lost, damaged, stolen

• where - city and country

• what happened briefly.

You also need:

• a digital photo - taken in the last  6 months, in colour, as a .JPG or .JPEG file

• referee details - their passport number, name, phone number, email address (optional), date of birth

• credit card or debit card or prezzi card. No eftpos, Paypal, electronic bank transfer. A standard adult passport costs NZ$180.

Start the application process

Find out more about lost, stolen, damaged passports

If you can’t apply online you can complete one of our online editable PDFs. You need to print this and send it to us with a recent photograph that meets our requirements.

Passport forms