- CHECKLISTcheck and sign your form
- PERSONAL DETAILSproving your identity
- REFEREE AND PHOTOSverifying your identity
- CONTACT DETAILShow can we reach you?
- PAYMENT METHODSwork out the total cost
- SEND OR DELIVERsubmit your form to us
- QUESTIONS AND ANSWERSOnline Renewal Service
- Technical RequirementsOnline Renewal Service
Renew your adult passport - identity referee and photos
Your identity referee does not need to complete this part of the application form
You need to provide your identity referee's passport number, name, date of birth and contact phone numbers on the application form. If you're using a paper application form you may also need to provide their date of birth. This information must be exactly as it appears on their most recent New Zealand passport.
On this page:
- Who can be your identity referee?
- Your identity referee and photos
- Attaching your photos to your online application
- How to attach your photos if you're completing a paper application
Who can be your identity referee?
Your identity referee MUST...
- be 16 years of age or older
- hold a valid New Zealand passport (A valid passport is your identity referee's most recent passport. It can be expired, but must not be lost, stolen or cancelled)
- have known you for 1 year or more
- have a daytime contact telephone number, AND
- be prepared to provide details like their date of birth and home address.
Your identity referee MUST NOT...
- be a relative or a member of your extended family group,
- be your spouse or partner, OR
- live at the same address as you.
Your identity referee and photos
Using a paper form? Here's a checklist for the identity referee and photos section
- Make sure you have completed your identity referee questions.
- Make sure you have written your name and the date on the back of one of your photos.
- You don't need to sign your name on the back of one of your photos.
Attaching your photos to your online application
Getting high quality passport photos
- Check the example passport photos to make sure your photo meets the requirements. Read our tips to help you get correct passport photos. To avoid delays, we recommend you get your passport photos from a business that provides a specialist passport photo service.
- Check your photo meets our technical requirements.
Technical requirements for online applications
- File type: Jpg or Jpeg
- File size: Greater than 500kb and less than 10MB
- Dimensions: Minimum 900 pixels wide x 1200 pixels high -- maximum 4500 pixels wide x 6000 pixels high
- Aspect Ratio: 4:3 (Width:Height ratio)
- You need to provide only 1 photo that's less than 6 months old.
- Your photo must be in colour when it's uploaded. Your photo will be incorporated into the page containing the security chip in the front of your passport but it will be in black and white. The colour version of your photo is stored electronically on the security chip itself.
How to attach your photos if you're completing a paper application
Getting high quality passport photos
- Check the example passport photos to make sure your photo meets the requirements.
- You need to provide 2 identical photos that are less than 6 months old.
- Your photos must be in colour. Your photo will be incorporated into the page containing the security chip in the front of your passport but it will be in black and white. The colour version of your photo is stored electronically on the security chip itself.
Pre-printed (colour) forms Forms downloaded from this website
- Attach your photos to the sticky section of the form on the bottom of page 3. Peel off the plastic square that’s on your form and stick your photo to the same place on the page.
- Make sure one photo is face-up, and the other is face-down as shown on the form.
- Put your photos into a sealed envelope or a plastic bag and attach the envelope or bag to your application form
- DO NOT staple, pin or glue your photos on to the page
Be careful with your photos. Make sure they are not damaged, bent, or creased when you submit your application form. If your photos are damaged this will delay the processing of your application.