Important: You cannot submit an urgent online application to renew your passport.
Need to travel in a hurry? Have your travel plans changed?
If you pay an additional fee and upgrade to an urgent application your passport can be issued within 3 working days. We will use a courier to deliver it, or you can collect it from a Passport office. Standard passport applications can take up to 10 working days, not including delivery time.
Contact us if your travel is extremely urgent, or if it's a family emergency, and we can usually help you even faster.
Passport Office Easter Day Hours
The Passport Office will be closed on Friday the 3rd of April and Monday the 6th of April for Easter. During this time a Call Out service is available by appointment, please contact us
for further information. Our office will reopen with full services on Tuesday the 7th of April.
Urgent travel from New Zealand
If you're in New Zealand you can submit an urgent passport application or use our after-hours service (by appointment only).
Urgent travel from Australia
The New Zealand Passport office in Sydney is able to process urgent applications and provides an after-hours service (by appointment only).
Travel from other countries
You can contact your nearest New Zealand Embassy, High Commission or Consulate office, or use an international courier to send your application.