passports.govt.nz

New Zealand passports | Uruwhenua Aotearoa

The Department of Internal Affairs | Te Tari Taiwhenua

 

Benjamin

An acceptable photo of Benjamin

Acceptable

This photo of Benjamin is acceptable as his glasses do not obscure his eyes.

Reflections on lens and dark glasses make it more difficult for automated computer systems to confirm your identity at a border crossing when entering a country.

If Benjamin sent in this photo with his application, his passport application would be accepted for processing.

Make sure your photo shows your face clearly

Photographs that do not meet our requirements will not be accepted.
Your photo is an essential security feature of your passport. To avoid delays, we recommend you get your passport photos from a business that provides a specialist passport photo service.

Ann

An acceptable photo of Ann

Acceptable

This photo of Ann is acceptable as the photo is properly lit so Ann's face is clearly visible.

Shadows on photo backgrounds or dark photos make it more difficult for security officers and computer systems to confirm your identity at a border crossing when entering a country.

If Ann sent in this photo with her application, her passport application would be accepted for processing.

Make sure your photo shows your face clearly

Photographs that do not meet our requirements will not be accepted.
Your photo is an essential security feature of your passport. To avoid delays, we recommend you get your passport photos from a business that provides a specialist passport photo service.

John

An acceptable photo of John

Acceptable

This photo of John is acceptable as his facial expression is neutral.

Smiles and other facial expressions make it more difficult for security officers and computer systems to confirm your identity at a border crossing when entering a country.

If John sent in this photo with his application, his passport application would be accepted for processing.

Make sure your photo shows your face clearly

Photographs that do not meet our requirements will not be accepted.
Your photo is an essential security feature of your passport. To avoid delays, we recommend you get your passport photos from a business that provides a specialist passport photo service.

Nadia

An acceptable photo of Nadia

Paper-based

This photo of Nadia is acceptable for paper-based applications as her head-covering does not cover any part of her face.

Head-coverings that cover your face make it more difficult for security officers and computer systems to confirm your identity at a border crossing when entering a country.

If Nadia sent in this photo with her paper-based application, her passport application would be accepted for processing, however Nadia would not be able to renew her passport online as her passport would require an endorsement.

Make sure your photo shows your face clearly

Photographs that do not meet our requirements will not be accepted.
Your photo is an essential security feature of your passport. To avoid delays, we recommend you get your passport photos from a business that provides a specialist passport photo service.

Jane

An acceptable photo of Jane

Acceptable

This photo of Jane is acceptable as the photo is properly lit so Jane's face is clearly visible.

Reflected light on the face or dark photos make it more difficult for security officers and computer systems to confirm your identity at a border crossing when entering a country.

If Jane sent in this photo with her application, her passport application would be accepted for processing.

Make sure your photo shows your face clearly

Photographs that do not meet our requirements will not be accepted.
Your photo is an essential security feature of your passport. To avoid delays, we recommend you get your passport photos from a business that provides a specialist passport photo service.

Unacceptable - Lens reflection

An unacceptable photo of Benjamin

Lens reflection

This photo of Benjamin is not acceptable as the flash has created a reflection on his glasses and his eyes are obscured.

Reflections on lens make it impossible for automated computer systems to confirm your identity at a border crossing when entering a country.

If Benjamin sent in this photo with his application, his application would not be accepted for processing.

Make sure your photo shows your face clearly

Photographs that do not meet our requirements will not be accepted.
Your photo is an essential security feature of your passport. To avoid delays, we recommend you get your passport photos from a business that provides a specialist passport photo service.

Unacceptable - background shadows

An unacceptable photo of Ann

Shadows

This photo of Ann is not acceptable as the photo has a dark shadow in the background and a shadow on the face.

Dark backgrounds and shadows make it more difficult for automated computer systems to confirm your identity at a border crossing when entering a country.

You should ensure there is a strong contrast between the image and the background, with no shadows.

If Ann sent in this photo with her application, her application would not be accepted for processing.

Make sure your photo shows your face clearly

Photographs that do not meet our requirements will not be accepted.
Your photo is an essential security feature of your passport. To avoid delays, we recommend you get your passport photos from a business that provides a specialist passport photo service.

Unacceptable - head too big

An unacceptable photo of John

Head too big

This photo of John is not acceptable as the gap around his head at the sides and top is too small, and his facial expression is not neutral.

  • Your head and hair must have a clear space on the sides and top.
  • You should keep the head size within a maximum 80% and minimum 70% of the photo size.
  • You should maintain a neutral expression not smiling or frowning.


If John sent in this photo with his application, his application would not be accepted for processing.

Make sure your photo shows your face clearly

Photographs that do not meet our requirements will not be accepted.
Your photo is an essential security feature of your passport. To avoid delays, we recommend you get your passport photos from a business that provides a specialist passport photo service.

Unacceptable - scarf covering face

An unacceptable photo of Nadia

Scarf covering face

This photo of Nadia is not acceptable as the scarf she is wearing is covering her chin.

Head-coverings, hats, scarfs and hoodies make it more difficult for automated computer systems to confirm your identity at a border crossing when entering a country.

If Nadia sent in this photo with her application, her application would not be accepted for processing.

Make sure your photo shows your face clearly

Photographs that do not meet our requirements will not be accepted.
Your photo is an essential security feature of your passport. To avoid delays, we recommend you get your passport photos from a business that provides a specialist passport photo service.

Unacceptable - highlights

An unacceptable photo of Jane

Highlights

This photo of Jane is not acceptable as there are highlights on Jane’s face caused by reflected light.

Poor lighting makes it more difficult for automated computer systems to confirm your identity at a border crossing when entering a country.

You must ensure the photo is in focus, with no red-eye and no reflection on the face.

If Jane sent in this photo with her application, her application would not be accepted for processing.

Make sure your photo shows your face clearly

Photographs that do not meet our requirements will not be accepted.
Your photo is an essential security feature of your passport. To avoid delays, we recommend you get your passport photos from a business that provides a specialist passport photo service.

Unacceptable - heavy frames

An unacceptable photo of ben

Heavy frames

This photo of Benjamin is not acceptable as the frames of his glasses obscure his eyes.

Heavy frames, or glasses with narrow lens make it more difficult for automated computer systems to confirm your identity at a border crossing when entering a country.

If Benjamin sent in this photo with his application, his application would not be accepted for processing.

Make sure your photo shows your face clearly

Photographs that do not meet our requirements will not be accepted.
Your photo is an essential security feature of your passport. To avoid delays, we recommend you get your passport photos from a business that provides a specialist passport photo service.

Unacceptable - plain background

An unacceptable photo of Ann

Backgrounds

This photo of Ann is not acceptable as the background is not plain.

Photos with objects in the background or non-plain backgrounds make it more difficult for automated computer systems to confirm your identity at a border crossing when entering a country.

If Ann sent in this photo with her application, her passport application would not be accepted for processing.

Make sure your photo shows your face clearly

Photographs that do not meet our requirements will not be accepted.
Your photo is an essential security feature of your passport. To avoid delays, we recommend you get your passport photos from a business that provides a specialist passport photo service.

Unacceptable - head angle

An unacceptable photo of John

Head angle

This photo of John is not acceptable as John is not facing the camera straight on with his head straight.

You should face the camera straight on, with your head straight, eyes open and mouth closed.

You should maintain a neutral expression not smiling or frowning.

If John sent in this photo with his application, his application would not be accepted for processing.

Make sure your photo shows your face clearly

Photographs that do not meet our requirements will not be accepted.
Your photo is an essential security feature of your passport. To avoid delays, we recommend you get your passport photos from a business that provides a specialist passport photo service.

Unacceptable - eyes covered

An unacceptable photo of Nadia

Eyes covered

This photo of Nadia is not acceptable as her head-covering partially covers one of her eyes.

Head-coverings can be worn but your face must remain clearly visible to enable automated computer systems to confirm your identity at a border crossing when entering a country.

If Nadia sent in this photo with her application, her application would not be accepted for processing.

Make sure your photo shows your face clearly

Photographs that do not meet our requirements will not be accepted.
Your photo is an essential security feature of your passport. To avoid delays, we recommend you get your passport photos from a business that provides a specialist passport photo service.

Unacceptable - too dark

An unacceptable photo of Jane

Too dark

This photo of Jane is not acceptable as the photo is too dark and has low contrast.

Dark photos with low contrast make it more difficult for automated computer systems to confirm your identity at a border crossing when entering a country.

If Jane sent in this photo with her application, her passport application would not be accepted for processing.

Make sure your photo shows your face clearly

Photographs that do not meet our requirements will not be accepted.
Your photo is an essential security feature of your passport. To avoid delays, we recommend you get your passport photos from a business that provides a specialist passport photo service.