passports.govt.nz

New Zealand passports | Uruwhenua Aotearoa

The Department of Internal Affairs | Te Tari Taiwhenua

Contact the New Zealand Passport office in New Zealand

Passport website outage 30th November 7:00am - 11:59pm

The Passport website including the Online Renewal Service will be unavailable between 7:00am and 11:59pm NZST Sunday 30th November due to planned system maintenance. You may want to check back from time to time as you may be able to access the website earlier. We apologise for any inconvenience this may cause.

  • Send us a message:

    Contact the Passport Office online
  • Post or courier to:

    New Zealand Passport office
    Department of Internal Affairs
    Level 3
    109 Featherston Street
    PO Box 1568
    Wellington 6140

    Please do not send cash in the post

  • Call us:

    Free phone: 0800 22 50 50 (NZ only)
    Phone: +64 (4) 463 9360 
    Fax: +64 (4) 382 3410

    Contact Centre hours
    8:00am - 10:00pm Monday to Thursday
    9:00am - 10:00pm Friday
    9:00am - 2:00pm Saturday
    (excluding public holidays)

Office locations and opening hours:

  • Auckland

    Map of Auckland showing the location of the Passport office

    New Zealand Passport office

    Department of Internal Affairs
    Level 6, AA Building
    99 Albert Street
    Auckland 1010

    Opening hours: Monday to Friday 8:30am to 5:00pm, except Wednesday 9:00am to 5:00pm
    (excluding public holidays)

    • Wheelchair accessible
    • Language Line available
    • Public transport nearby
    • Parking nearby
  • Manukau

    Map of Manukau showing the location of the Passport office

    New Zealand Passport office

    Department of Internal Affairs
    Level 1
    20-24 Lambie Drive
    Manukau City 2104

    Opening hours: Monday to Friday 8:30am to 5:00pm, except Wednesday 9:00am to 5:00pm
    (excluding public holidays)

    • Wheelchair accessible
    • Language Line available
    • Public transport nearby
    • Parking nearby
  • Wellington

    Map of Wellington showing the location of the Passport office

    New Zealand Passport office

    Department of Internal Affairs
    Level 3
    109 Featherston Street
    Wellington 6011

    Opening hours: Monday to Friday 8:30am to 5:00pm, except
    Wednesday 9:00am to 5:00pm
    (excluding public holidays)

    • Wheelchair accessible
    • Language Line available
    • Public transport nearby
    • Parking nearby
  • Christchurch

    Map of Christchurch showing the location of the Passport office.

    New Zealand Passport office

    Department of Internal Affairs
    100 Orchard Road
    Unit C
    Christchurch 8053
     

    Opening hours: Monday to Friday 8:30am to 5:00pm, except
    Wednesday 9:00am to 5:00pm
    (excluding public holidays)

    • Wheelchair accessible
    • Language Line available
    • Parking nearby
    •  

     

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